Retrieve messages from google account11/22/2023 ![]() If you have data saver/battery saver enabled, this can limit your connection, thus affecting your app while backing up your chats.You cannot transfer your chat backups among Google Drive accounts.You cannot transfer your backups or restore them to a different profile.Here are the steps Google Support recommends you to follow in their article: Sign out of Gmail.Finally, attempt to back up or restore your chats.Select on Google (Cloud and Accounts in some OS).You will need to sign out from your Google Account on your device:.Grindr uses your Google Backup Services to keep your chat backups every time you make one. These are hidden and cannot be transferred or downloaded for your own security and safety. If the above does not work it might be because of a synchronization issue with our Google Backup Service. Reinstalling is the very last resort we advise you to follow: Deleting Grindr from your Android Device - reinstalling the app will, unfortunately, erase all chat history.Attempt to force stop the app and check your connection (Wifi is recommended).Check you are on the latest version of Grindr Android.If you are getting the following error when attempting to back up chats on a new device or backing up for the first time: "Unable To Complete Backup". ![]() If you're having issues while backing up your chats, follow the advised troubleshooting steps to help you correct the issue: Android Ensure you’re using the most recent version of Grindr.Photos older than 120 days will appear greyed out when you restore. Photos that haven’t been sent via chat in the past 120 days are unable to be restored via chat backup, as they are no longer in our database after that period of time.A chat backup will be restored as long as the original profile under the backup email has not been deleted.Schedule an Automatic Backup (either daily or weekly).Select Backup Now (Connect your device to a Wi-Fi network for better/faster results) OR.Select Settings (⚙) - bottom right corner.Select your Profile icon - top right corner.You're good to go once you see the message: Chat Backup Successful!.You'll see a popup asking you to not close the app while your chats are backing up.Choose the account for your Grindr profile.Grindr will ask for you to "Allow" permission to view and manage your Google Drive files.Hit Backup Now (Connect your device to a Wi-Fi network for better/faster results). ![]() Tap Chat Backup (Here you can see information like the last time you did a Chat Backup and the current size of your inbox as well).Tap Settings (⚙) top-right corner of your profile photo.Follow the instructions below to backup your chats: "Update the app to latest" - Android troubleshooting Chat Backup errorĬhat backups work differently for the two types of operating systems.profile photo(s), About Me, your Favorites, and blocked profiles) won’t be affected by uninstalling the app, deleting your profile or getting a new device. Keep in mind, your profile information (ie. ![]() You can learn more about your data storage here. Your messages and media will back up to your phone's internal storage. The backup will be stored on your account and will then be easily accessible on any device while you’re logged in to Grindr. Initiating a chat backup enables you to save your chat history as it exists on your account at that moment. This is because chats are part of the temporary data stored on your device, rather than on any of Grindr’s systems. If you uninstall the app, delete your profile, or get a new device, your chats, saved phrases, and photos in chats will be permanently deleted. To ensure that you never lose any chats, we recommend backing them up. ![]()
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